Vietnam's tourism industry warns of shortage of 870,000 workers

Posted date 01/07/2016

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Posted date 01/07/2016

15 view

In recent years, Vietnam has emerged as an attractive tourist destination in Asia, welcoming an average of more than 6 million international visitors each year, contributing more than 13.1% to the national GDP. These figures show that the demand for human resources in Vietnam's tourism industry is huge.
Tourism is on the rise in Vietnam
Vietnam has more than 40,000 relics and landscapes, of which more than 3,000 are ranked as national relics and more than 7,000 are ranked as provincial relics. Vietnam ranks 27th out of 156 coastal countries in the world with 125 beaches, most of which are beautiful. Vietnam is one of the 12 countries with the most beautiful bays in the world, Ha Long Bay and Nha Trang Bay.
Realizing that our country has very diverse and rich tourism potential: from scenic spots to Vietnamese people and culture, in 2001, Vietnam tourism was planned and oriented by the Government to become a spearhead economic sector.
Since then, the Vietnamese tourism industry has made great strides, bringing in huge revenue for the national economy. In particular, 2015 was considered the year of Vietnamese tourism when a film crew from ABC television - the world's largest media company - came to Son Doong cave (Quang Binh, Vietnam) to make a live television report for the program 'Good morning America'. As soon as it was broadcast, the world public was shocked by the majestic beauty of Son Doong cave - the cave recognized by the Guinness Book of Records as the largest in the world.
2015 also witnessed many Hollywood film crews coming to Vietnam to find filming locations for blockbuster movies, many famous foreign stars coming to Vietnam to relax, explore the landscape, cuisine, culture... This has contributed to promoting Vietnam's scenic spots to international friends, attracting hundreds of thousands of people around the world to book tours to visit Vietnam's caves. It is forecasted that by 2020, our country's tourism industry will attract 11-12 million international visitors; 45-48 million domestic visitors. Revenue from tourism is expected to reach 18-19 billion USD in 2020.

Tourism Human Resources: Supply Cannot Meet Demand
The rapid development of Vietnamese tourism has led to an increase in the demand for human resources in this industry. According to preliminary statistics from the General Department of Tourism, the number of workers in the tourism industry increases by 300-400 thousand people each year. Currently, this industry has about 500,000 direct workers and more than 1 million indirect workers. According to the forecast of the Institute for Tourism Development Research, from now until 2020, our country's tourism industry will need up to 870,000 workers. This proves that the tourism industry is a "fertile land" for Vietnamese workers.
According to the general assessment of the Vietnam Institute for Tourism Research and Development, the quality of human resources in the Vietnam Tourism - Hotel industry currently only meets the basic needs of the service industry in general, but has not yet met international standards. Especially in the high-end service sector - standards from 3 to 5 stars and above, Vietnamese human resources have not yet met the requirements in a highly competitive environment, and still lack global management skills and industry-specific value chain management.
Based on the practical demand for labor in the tourism industry, the Ministry of Education and Training has allowed Dai Nam University to open the major "Tourism and Travel Services Management". The Faculty of Tourism has been assigned by the school's leaders to train the above major code since the 2016-2017 school year.
The Faculty of Tourism of the School has a team of staff and lecturers with rich professional qualifications and practical experience, who are leading experts in tourism such as:
- Head of Department - Dr. Vu Dinh Thuy has held the positions of Director and Party Secretary of Hanoi Tourism and Trade Company; Economic Development Strategy Advisor, Hanoi Tourism Corporation; ...
- Deputy Head of Department - Dr. Bui Thi Nga has held the positions of Deputy Director of Hanoi Tourism and Service Company; Director of Sofia Restaurant; Director of Hanoi Hope Tourism and Service Company, Deputy Director of Hanoi Department of Tourism...
Students of Tourism and Travel Services Management will be trained according to ASEAN and EU standards, combining theoretical training with practice at a ratio of 50-50. The Faculty focuses on creating conditions for students to do internships (possibly with remuneration) at hotel and travel establishments cooperating with Dai Nam University during their studies, ensuring that after graduation, they can meet the requirements of the labor market in terms of skills, professional knowledge, foreign languages and professionalism.
With a team of experienced lecturers and a scientific training program, the Faculty of Tourism, Dai Nam University is confident that it can train high-quality tourism human resources that meet international standards in the tourism, travel, hotel and tour guiding industries.

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